Public Involvement Plan

Understanding it is important for ADOT to engage the public and stakeholders
from different cultures and backgrounds, TBCo developed the public involvement plan based on a community assessment. The public involvement plan included a crisis communication plan and a reputation management plan, which outlined processes to follow during a crisis.
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Stakeholder Communication

TBCo produced monthly and quarterly newsletters, traffic alerts with detour maps, detour animations, videos about project progress for the website, presentation materials, bi-annual public surveys and reports, and responses to stakeholder questions and concerns. TBCo also managed the project’s website.
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Community Relations

TBCo provided community relations, which included providing project update information for local governments twice a month and identify 24 community events/presentations per year to attend on behalf of the project. Developing relationships with businesses, business associations, faith-based organizations has been key to identify the 24 events/presentations per year.

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What We Did

• Outreach Plan
• Construction Outreach
• Community Presentations
• Collateral Development
• Hotline Management
• Stakeholder Database
• Business Outreach
• Project Documentation
• Canvassing
• Event Participation
• Social Media Messaging
• Project Coordination
• Survey Development
• Website Management
• Graphic Design

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